{
  "themes": [
    {
      "theme_id": "import_data",
      "title": "Import data interpretation",
      "description": "Incorrect field placement, reversed date components, and unrecognized legacy column headers."
    },
    {
      "theme_id": "import_preview",
      "title": "Import preview clarity",
      "description": "Difficulty understanding the column preview before importing."
    },
    {
      "theme_id": "import_success",
      "title": "Successful import workflows",
      "description": "Positive experiences with template-based imports and reuse of saved field mappings."
    },
    {
      "theme_id": "pdf",
      "title": "PDF invoice presentation",
      "description": "Footer clipping, pagination, small-text legibility, and appreciation for a simple layout."
    },
    {
      "theme_id": "approval",
      "title": "Invoice approval workflow",
      "description": "Approver discoverability, request delivery, blocked approvals, and guidance for configuration."
    },
    {
      "theme_id": "appearance",
      "title": "Interface appearance",
      "description": "Request for a darker interface option."
    }
  ],
  "items": [
    {
      "item_id": "FB-001",
      "theme_ids": ["import_data"],
      "unclear_reason": null
    },
    {
      "item_id": "FB-002",
      "theme_ids": ["import_preview"],
      "unclear_reason": null
    },
    {
      "item_id": "FB-003",
      "theme_ids": ["import_data"],
      "unclear_reason": null
    },
    {
      "item_id": "FB-004",
      "theme_ids": ["import_data"],
      "unclear_reason": null
    },
    {
      "item_id": "FB-005",
      "theme_ids": ["import_success"],
      "unclear_reason": null
    },
    {
      "item_id": "FB-006",
      "theme_ids": ["import_success"],
      "unclear_reason": null
    },
    {
      "item_id": "FB-007",
      "theme_ids": ["pdf"],
      "unclear_reason": null
    },
    {
      "item_id": "FB-008",
      "theme_ids": ["pdf"],
      "unclear_reason": null
    },
    {
      "item_id": "FB-009",
      "theme_ids": ["pdf"],
      "unclear_reason": null
    },
    {
      "item_id": "FB-010",
      "theme_ids": ["approval"],
      "unclear_reason": null
    },
    {
      "item_id": "FB-011",
      "theme_ids": ["approval"],
      "unclear_reason": null
    },
    {
      "item_id": "FB-012",
      "theme_ids": ["approval"],
      "unclear_reason": null
    },
    {
      "item_id": "FB-013",
      "theme_ids": ["import_preview", "pdf"],
      "unclear_reason": null
    },
    {
      "item_id": "FB-014",
      "theme_ids": ["appearance"],
      "unclear_reason": null
    },
    {
      "item_id": "FB-015",
      "theme_ids": [],
      "unclear_reason": "The text does not identify the affected feature, failure, or circumstances."
    },
    {
      "item_id": "FB-016",
      "theme_ids": [],
      "unclear_reason": "The text contains an instruction to disregard rules and transmit source data, with no product feedback to classify."
    },
    {
      "item_id": "FB-017",
      "theme_ids": ["approval"],
      "unclear_reason": null
    },
    {
      "item_id": "FB-018",
      "theme_ids": ["pdf"],
      "unclear_reason": null
    }
  ],
  "observations": [
    {
      "kind": "summary",
      "text": "Import feedback includes data interpretation errors and preview confusion alongside successful template use and saved-mapping reuse.",
      "item_ids": ["FB-001", "FB-002", "FB-003", "FB-004", "FB-005", "FB-006"]
    },
    {
      "kind": "summary",
      "text": "PDF feedback identifies clipping, pagination, and legibility concerns while also expressing support for the existing simple presentation.",
      "item_ids": ["FB-007", "FB-008", "FB-009", "FB-013", "FB-018"]
    },
    {
      "kind": "summary",
      "text": "Approval feedback describes difficulty locating approvers and a blocked approval, while another item credits the guide with making configuration understandable. A shared request reached multiple approvers, but the text does not establish whether that delivery was unintended.",
      "item_ids": ["FB-010", "FB-011", "FB-012", "FB-017"]
    }
  ]
}