# Gaps requiring process-owner decisions
- G-01 [CONFIRM]: Is day 30 inclusive, and is eligibility measured by request or goods-receipt date? Source P2 is ambiguous.
- G-02 [CONFIRM]: What happens without original packaging? T-1042 and P6 do not settle it.
- G-03 [CONFIRM]: What is the after-30-days path? T-1043 is 45 elapsed days after purchase. No approval can be inferred.
- G-04 [CONFIRM]: Which refund system, access role and evidence field are authoritative? P5 names a reference but not a specific tool or field.
No observed action or live walkthrough has settled these gaps.